Epson WorkForce Pro WP-4020 Wireless Color Inkjet Printer (C11CB30201)

Product Description

50% lower cost than color laser. At twice the speed of inkjets and featuring the World's Fastest auto two-sided print speeds, the Work ForcePro WP-4020 was built to keep your business running at full speed. This ultra efficient printer delivers high quality output at half the cost of color laser printing. Boasting two-sided print speeds of 9.2 ISO ppm (black) and 7.1ISO ppm (color), the Workforce Pro WP-4020 moves at your busy pace. Offering remarkable productivity, it features a 330-sheet paper capacity and a 20,000-page duty cycle. Built-in wireless networking makes it easy to share your printer with others. And, direct mobile printing ensures you'll be able to print from virtually any room in your office. Best of all, the WP-4020 offers low hassle, extra large, easy to install cartridges, with a high yield of 2400 pages Black, 1200 pages color.

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Product Details

• Color: Y
• Brand: Epson
• Model: C11CB30201
• Released on: 2012-06-14
• Original language: English
• Number of items: 1
• Dimensions: 11.20" h x 16.50" w x 18.20" l, 28.40 pounds
• Native resolution: 4800 x 1200

Features

• World's fastest auto two-sided printing
• 50% lower printing cost than color laser
• 330-sheet paper capacity
• Up to 20,000 page duty cycle
• Extra large cartridges available

Customer Reviews

Most helpful customer reviews

76 of 78 people found the following review helpful.
Quality
By Barry Burek
For years I tortured myself printing color brochures on a color laser. I thought speed and automatic duplexing were the most important things. Color and accuracy of photos? I figured I could tinker with settings until I got it right. Well, I never got it right, until I gave up and just went for quality instead, which is where this printer shines. Unlike the color laser, or other printers I have suffered with, what you see on screen is what you get on this printer. Working on a Mac with this printer has been a dream. I am now a happy printer, and an Epson convert.

Speed is good, and paper handling is great. No jams after 100's of prints. The rear tray for thicker paper holds only 20 sheets for manual two-sided printing. But the paper feeds accurately, no jams for me. I printed 100's of color pages (both sides, heavy text and images) out of the box with the starter carts. And when the printer flashed to tell me I was running out of yellow, the color and quality were consistent, from the start right up until the point when the yellow ran completely out. And after I replaced the cart, there was absolutely no difference in the quality of the next print. 48 lb. paper, no problem. Specs say cardstock up to 68 lb. is ok. With glossy paper, incredible results for just 4 colors. Cartridges couldn't be simpler to install. Haven't used the duplex yet, but plain text documents are very speedy and the text is fine, laser quality.

I suggest aligning the print heads after you receive the printer from UPS, those guys tend to drop things. My box was dented on the corners.

Bonus: my office does not reek of laser toner anymore. And the lights don't dim every time I print a page.

26 of 26 people found the following review helpful.
didn't keep up
By sal bednarz
After a rough start with lots of paper jams in the first couple weeks of using this printer, everything smoothed out and was working great for 8 months or so. I didn't love the flimsiness of the output tray, but print quality was good, speed was acceptable, duplexing worked (although it was slow). I printed a couple hundred pages per week of black and color.

Several weeks ago, yellow ink started printing inconsistently. Multiple cleanings didn't help. I swapped to a new yellow cartridge, which leaked all over the place (inside the printer case, all over my floor, etc.). I returned that cartridge and swapped to a fresh one, which stopped the leak, but the yellow printing was still inconsistent. I started spending more of my time cleaning print heads than actually printing.

I spent a couple hours on the phone with Epson support. Epson support phone lines are terrible quality - I had to almost shout to be heard, and ask the techs to repeat themselves over and over. This did not lend to my relaxation or calm demeanor on those calls.

Eventually, Epson agreed that the printer was broken, and to ship me a warranty swap unit. The unit took over 10 days to come in, during which time the old printer totally stopped working - it would no longer detect any ink in the yellow cartridge, and won't print even black unless it's got ink in all cartridges (this is a stupid design, as far as I'm concerned), so I was without a printer at all for over a week.

This printer ought not be advertised as a business-grade printer - it's clearly not. This is my first Epson in quite a while, and will likely be my last.

50 of 56 people found the following review helpful.
Fast, Easy, & Economical Wireless Printer
By Joseph Siegler
I haven't owned or used an Epson printer for over 15 years and I was a little anxious to see how The WorkForce Pro 4020 would perform as I have been using "all-in-one" printers for the past ten years and have been mostly satisfied with their performance. However, I was looking for a printer that would make two sided copies and print them faster than any of the all-in-one printers I have used previously. The WP-4020 is a solid performer and is a quality product. I was not disappointed.

It is important to keep in mind that this is not an all-in-one printer; it is just a printer and nothing more. However, having said that, if you are looking for clear, fast, and economical two sided printing, then this machine is for you. I still recommend having an all-in-one printer for scanning and faxing but use the WP-4020 as your main device for printing needs.

The WP-4020 is a somewhat bulky and clumsy printer, approximately 18"x18", plain black and without much in the way of style or impressive user interface. The size of the printer had to be taken into consideration when I was setting it up. This is a much bigger printer than I have ever had before, and as a result it would not fit in my computer desk in the designated printer space. I had to find another place to keep it, but since it's a wireless device, you can pretty much put it anywhere within range of your network...even in a closet or in the garage.

The setup directions are fairly clear and logical, but I ran into an issue with the initial set-up. The directions state that the printer is to be turned on, the front panel to be opened and the ink cartridges inserted. The directions state that you should then close the front panel and the printer will start priming the cartridges for use. There is a warning to not power-cycle the printer until the automatic priming finishes. However, I waited and waited for the priming to begin, which it didn't do until after I power-cycled the printer. This is a not a big deal, but it can be a huge waste of setup time if you are more patient than me and follow the directions exactly.

Installing the printer to work wirelessly on my home network was easier than I expected and much easier than with the HP or Canon wireless printers I had used previously. The software installer guided me through the process and explained what to do at each step.

Once it's connected, the WP-4020 is immediately available and is easy to use. It shoots out pages very quickly and the quality of print is excellent. In the past I have had issues with other inkjet printers showing space-banding on color copies and uneven or crooked lines when printing in black and white. The WP-4020 does not seem to have any of these issues.

The printer has several different settings for changing output and printer features. The two-sided printing feature is especially useful and is easily turned on and off through the interface There are numerous settings for handling different types of documents and the printer has the ability to create custom shortcut settings. I have never seen this feature on a printer and I have found it to be very convenient.

The Epson WorkForce Pro 4020 printer is one of the very best and fastest printers I have ever used. It's easy to use and the print quality is excellent. If you are looking for a printer that is fast, easy and economical to use, then you should definitely consider purchasing the HP-4020 for your printing needs.

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